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How to edit an order on Nexus

Change items or shipping on an existing order and collect the balance from your customer.

Add products or update shipping on any order. Nexus sends your customer an updated invoice and syncs every change to Shopify.
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  1. Open the order editor

    Open the order you want to change and click Edit items.
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  2. Make your changes

    Add products: Click Add products, select the items and click Add.


    ​Update shipping: Click Edit shipping and enter the new amount.

  3. Add a reason and save

    Note a reason for the edit so your team has context. Then click Save.

    💡 Your customer receives an updated invoice automatically, and the changes sync to your Shopify order.

  4. Mark the balance as paid

    Once your customer pays the difference, mark the balance as paid directly from Nexus.

  5. Review the order on Shopify

    Click the order number at the top of the page to open the order in Shopify.


Congratulations! 🎉

You’re all set. Whenever an order needs changes, come back here to add products, update shipping and keep payments in sync.


💬 Need help?

If you run into any issues, reach out to us at nexus@marmeto.com or start a live chat from your Nexus dashboard. We’re available to help.

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