Every time a seller marks an order as delivered, Nexus automatically calculates their payout for that period. You can view a breakdown of their sales, the commission you've earned, and any adjustments — amounts you add or deduct before the final payment goes out.
Use Payouts when you want to:
See how much a seller has earned in any time period
Review the commission deducted before their payout
Add or deduct amounts that fall outside the regular order flow
💡 Before you begin
Payouts are created automatically. You don't need to set them up.
However, commission rates and payout frequency are configured in Seller profile.
Open Payouts from sidebar
Payouts are created automatically for any seller when they mark any order as delivered. You can see the details from Payouts. Click the Payouts option in the sidebar
📌 Note
Only active sellers will appear here. Commission is calculated for a seller when they mark an order as delivered.
2. Seller information on Payouts
All the sellers listed with you who have any active orders will be displayed here. When you click on any seller, you will see information related to their cycles.
3. Understand Payout Cycles
A cycle is a time period for which commissions are calculated for any seller. Click any row to view detailed information about the seller's payout cycle and related transactions.
4. Review details for any cycle
When you enter any cycle, you will see details of all the items that have been delivered by the seller and the amount that is ready to pay, the total sale that they have made, the commissions deducted and adjustments made.
5. Add Adjustments
To add an adjustment, click Add adjustment. You can add an amount to the seller's payout or deduct from it.
6. Understanding adjustments
Give the adjustment a name (e.g. Shipping cost), choose whether to add or deduct, enter the amount, and optionally add a note for reference (e.g. ORD-1032).
Click Add adjustment to save.
💡 When to add to seller's payout
You paid for packaging materials upfront, but the seller handles packaging themselves. You can add the cost to their payout so they cover it in the next settlement.
💡 When to deduct from seller's payout
A customer received a damaged order and you had to issue a refund. If the damage was the seller's responsibility, you can deduct the applicable amount from their payout for that cycle.
Congratulations! 🎉
You're all set. As your sellers fulfill orders, payouts will update automatically. Come back here to review cycles, make adjustments, and mark payments as done.
💬 Need help?
If you run into any issues, reach out to us at nexus@marmeto.com or start a live chat from your Nexus dashboard. We're available to help.