Each seller on your marketplace can have a different commission setup. You control the commission type, value, and how often their payouts are generated. You can also add custom rules to handle exceptions for specific products or order types.
Use this guide whenever you need to update commission details for any seller.
📌 Note for sellers
Commission details are set by your brand owner. If you'd like to request a change to your commission structure, reach out to them directly.
Step 1: Go to the seller's Commission tab
Click Sellers in the left sidebar. Open any seller's profile. Then click the Commission tab.
Step 2: Review and update the commission structure
Here you'll see the commission currently set for this seller.
You can choose between two types:
Percentage
A portion of the sale amount is charged as commission
Flat
A fixed amount is charged per order
Update the type and enter the new value.
Step 3: Add custom commission rules
Want to charge a different rate for specific products? You can add conditional rules here.
Click Add rule. You can filter by:
Order price
Product tag
Product type
For example, to charge only 1% on a specific product type, set the filter to that product type and enter 1 as the value.
💡 Tip
Need to filter by something not listed here? Start a chat with us on Intercom and we can enable more options for your account.
Step 4: Update the payout interval
Payout interval controls how often a payout cycle is generated for any seller.
By default it's set to 15 days. Enter any number to change it. For example, enter 7 for weekly or 30 for monthly.
Step 5: Save your changes
Click Global save. All commission details will be updated immediately.
📌 What happens after you save
Your updated commission values will start reflecting from the next order.
The new payout cycle will only start after the current cycle is complete. You cannot manually close a cycle.
Your commission setup is now complete. Head to Payouts to track how these changes reflect in your next cycle.
💬 Need help?
If you run into any issues, reach out to us at nexus@marmeto.com or start a live chat from your Nexus dashboard. We're available to help.